Terms of service

Terms & Conditions

By using our website, nemyon, and placing an order with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or engaging with our store.

If you have any questions, feel free to reach out to us at nemyon.store@gmail.com.

1. General Information

1.1 About Nemyon
Nemyon offers a curated selection of adorable and functional baby clothing, designed to make life with little ones both easier and more stylish. We strive to provide the best shopping experience for all our customers, and we appreciate your support.

1.2 Acceptance of Terms
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Orders

2.1 Order Process
Once you’ve placed an order, we’ll send you a confirmation email with the details of your order. However, please note that this confirmation does not constitute an acceptance of your order. We reserve the right to cancel or modify any order at our discretion.

2.2 Payment Methods
We accept payments for international orders via:

Credit Card
Shop Pay
Apple Pay
Google Pay
PayPal

2.3 Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at nemyon.store@gmail.com. Once an order has been processed or shipped, we may not be able to make changes.

3. Pricing & Product Availability

3.1 Pricing
All prices are are subject to change without notice. Please review the prices on each product page before completing your order.

3.2 Product Availability
We strive to keep our product availability up to date, but sometimes items may sell out faster than we can update the website. If a product is unavailable after you’ve placed an order, we will notify you promptly and offer alternative options or a full refund.

4. Shipping

4.1 Shipping Costs
We offer flat-rate domestic shipping within Japan for ¥500. International shipping with Japan Post or DHL Express is available.

4.2 Shipping Timeline

Ready-to-Ship Items: Orders will be shipped within 5 business days (excluding weekends and holidays).
Pre-order Items: These items will be shipped within 2 to 8 weeks after purchase.

4.3 Shipping Delays
We are not responsible for delays caused by shipping carriers, customs, or other factors outside of our control. However, we will do our best to keep you updated on any significant delays.

5. Returns & Exchanges

5.1 General Policy
We do not accept returns or exchanges unless the product is defective, damaged, or if there has been an error with your order. Please refer to our Shipping & Returns Policy for more information.

5.2 Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will resolve the issue by offering a refund, exchange, or store credit, depending on the situation.

6. Privacy

We respect your privacy. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

7. Limitation of Liability

7.1 No Liability for Loss or Damage
To the maximum extent permitted by law, Nemyon is not responsible for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website or the products you purchase.

7.2 Product Use
By purchasing from Nemyon, you agree to use the products in accordance with the manufacturer’s guidelines. We cannot be held liable for any misuse or improper handling of our products.

8. Intellectual Property

8.1 Copyright
All content on this website, including text, images, logos, and designs, is the property of Nemyon and is protected by copyright law. You may not use, copy, or reproduce any content from our site without our express permission.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the date at the top of this page. Please review these Terms periodically to stay informed of any updates.

10. Governing Law

These Terms are governed by the laws of Japan. Any disputes related to these Terms or the use of our website will be resolved in the courts of Shizuoka, Japan.

11. Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us:
Email: nemyon.store@gmail.com
Address: 22045 Shinoharacho, Chuo-ku, Hamamatsu City, Shizuoka 431-0201